About Us

Usual Doctor Policy

The Wooda Surgery believes that health care is best delivered by having one GP responsible for an individual patient’s care. We call this the Usual Doctor system and every patient registered with the Wooda Surgery has a Usual/Named Doctor. It will not always be possible for a patient to speak to the Usual Doctor but the next available appointment with the Usual Doctor is the first option to consider when requesting an appointment.

If you do not know who your Usual Doctor is, please contact the Reception team.

The Emergency Care Doctor

If your problem is an emergency that cannot wait for the next time your usual doctor is in the surgery, the doctors take turns to act as Emergency Care Doctor. Bear in mind that if your doctor is the Emergency Care Doctor that morning or afternoon, they will be unable to take routine calls.

We apologise but the Emergency Care Doctor does not give out routine (non-urgent) blood and radiology results.